Communication is Key

Communication is key


When managing a community association (or several associations), maintaining an open and direct line of communication could not be more critical. If you’ve ever answered a call from an upset homeowner and did not have the slightest clue as to why they were so upset, you can probably attest to this fact.


New Year’s Resolutions for the HOA Manager

New Year’s Resolutions for HOA Manager


With every new year comes the chance for a fresh start and the opportunity to begin anew. New Year’s Day has long been associated with setting resolutions to improve ourselves or our quality of life over the next 12 months. For many HOA property managers, their resolution is to become a better manager in the year to come. This is a noble goal, but how is it achieved?