Dwayne Alverson founded Alverson Management in 2001 with the goal of protecting his neighborhood values. After experiencing numerous problems with the management company, Dwayne accepted his board’s request to take over management of his community. Within a year, Dwayne was managing three associations and decided to launch Alverson Management. As they company grew, the company became inundated with basic day-to-day management tasks and found it hard to foster their growth. After the company began losing clients, Alverson and his business partner sought out reliable software that would fully meet their requirements for organization and efficiency and help them foster new growth and avoid the loss of one of their largest clients.
This need led Alverson to Condo Manager and he quickly made the decision to implement the system in his office.
Condo Manager allows for efficiency across all aspects of the management process. “Upon hearing about Condo Manager, I was excited about the fantastic accounting and reporting features,” says Alverson, “but the streamlined communications, maintenance follow-up, and array of other benefits have had a tremendous impact on our office operations.”
With their old software, Alverson and his employees had to manually enter payments into their software, which was cumbersome and inefficient at best. “With Condo Manager, we’re able to use our bank’s Remote Deposit Check Scanner and import files directly into the system. This has eliminated about 90% of our manual data entry in our accounting department,” says John Randall, CFO.
Randall continues, “Condo Manager has also helped us become one of the most sought after companies in our town. We’re able to give residents and board members direct access their association documents and financials with Condo Manager. Members of the community can review their personal accounts online and even update their personal information without the need to call or write the management company. Our clients simply love it.”
“Condo Manager has been a true life saver…”
Alverson Community Management has experienced significant growth throughout its 12-year history and has tried to minimize growth detractors. As a result, Condo Manager has been crucial to ensuring continued growth and expansion.
Alverson and his executive team demonstrate the capabilities of Condo Manager and the online web services to their potential clients and use it as an advantage to help them win new business.
“We have been very pleased with Condo Manager. They have helped us with many transitions to ensure data is accurately converted when we take on new clients. The support staff have been very friendly and helpful,” says Dwayne.
By using Condo Manager, Alverson Management has been able to grow their business while keeping their bottom line strong and minimizing their operational expenses. “Condo Manager has been a true life saver with the countless hours we save. We’ve also helped our clients save money on postage by allowing residents to opt-in to email communication rather than receiving mail. Not only does Condo Manager help our management Premier Association Services and Management
About Condo Manager
Condo Manager was developed by professionals in the condo and homeowner association management industry. Competitive pricing and a personalized support service has propelled Condo Manager’s popularity in the community association management industry.